Electric Outage Map
Register for outage reporting by texting “REG” to 69532. Once registered, text “OUT” to 69532 to report an outage and receive updates.
Water and Sewer Advisories
Pollution events that occur within the JEA service territory and may have impacted the environment will be posted for public information.
Breaking Down Your Bill
Confused about some of the fees, taxes, and terms on your bill? Our interactive tool goes page-by-page, line-by-line, to explain what it all means.
Higher Than Usual Bill?
"Going green" means using less energy and water each month and reducing your overall carbon footprint. Sometimes, though, when you think you've lowered your usage, your bill does not reflect the savings. If your bill seems higher than usual, we can help.
Understand Your Bill
What costs so much? What is that extra fee? We'll answer all of those questions. Plus, we'll give you tips on how to save money and use less energy and water.
We're always working to improve our service and reliability.Find a Project
The next JEA Board Meeting will be held Tuesday, February 20 at 12:00 p.m. Board Meetings are open to the public, and will be live streamed for your convenience.View Past Meetings
Our residential pilot program gives you more control over your energy use and savings.Learn More About Demand